privacy policy

Privacy Policy. Updated 21.11.2024.

Data controller: MB "Nenuoga Elegancija", company code: 305383908.

Company registration address: Vytauto st. 55, Dievogala, 53419 Kaunas district. wk.,

hereinafter - the Data Controller, or We - in this privacy policy notice (hereinafter - the Privacy Policy) we present the principles and procedure for processing the personal data of the user (hereinafter - You or the Data Subject) using the www.pepperbrandstudio.lt website and/or purchasing goods.

This information is subject to change. Before each purchase, we recommend that you check when the information was last updated and, if necessary, read this page again to ensure that you agree with the information provided.

  1. General information on personal data processing:

In order to order goods from the pepperbrandstudio.lt Store, the customer must register by entering all the information that is indicated in the registration form as mandatory. All marked mandatory fields are necessary for the proper execution of the order.

  • The store confirms that the fact of registration does not mean that information messages will be sent to the Customer, except for those necessary for ordering, paying and delivering the goods.
  • If the customer wishes to receive informational messages from the Store, he is given the opportunity to choose to have such messages sent to him, and there is an opportunity to refuse them by clicking on the dedicated link, or by contacting pepper@brandstudio.lt by e-mail.
  1. When registering in the Store and ordering goods, the customer undertakes to protect and not disclose his login data to anyone. In the event that the Customer discloses his login data, the Store is exempted from any related responsibility.
  2. Legal basis for personal data processing: Personal data is processed based on Article 6, p. 1 of the General Personal Data Protection Regulation 2016/679 EU. a) the data subject has given his consent for his personal data to be processed for one or more specific purposes; b) processing the data is necessary in order to fulfill a contract to which the data subject is a party, or in order to take action at the request of the data subject before concluding the contract; c) processing the data is necessary to fulfill a legal obligation applicable to the data controller;
  3. Personal data processed:
  • When the customer orders the goods, the data necessary for the delivery of the goods must be specified: name; last name; the address to which the goods will be delivered; telephone number; e-mail; bank account number, name and surname of the bank account holder.
  • When the customer comments, the initials will be saved, and if the customer chooses: first name/surname, nickname, IP address in the comments section, in order to remove fake and inappropriate comments.
  • When a customer enters a physical store, video data is recorded in real time. Data is not stored.
    • The data manager confirms that the data is used only for the purposes of ordering, paying and delivering goods.
    • The Store undertakes not to disclose personal information to third parties, with the exception of the Store's partners providing goods delivery or other services related to the submission or fulfillment of the Customer's order. The list of processors is presented in the section "Personal data processors".
  • In all cases, any of the Client's personal data may be disclosed to third parties only in the cases provided for in the legislation of the Republic of Lithuania, or at the request of law enforcement.
  • Personal data processors:
  • Bank selected during payment.
  • UAB ASPA, accounting software maintenance manager.
  • UAB B1, accounting program.
  • Shopify International Ltd., Canada and Ireland, e-store hosting. Data processing rules: https://www.shopify.com/legal/dpa . Data transfer is carried out by ensuring the required security requirements.
  • UAB Omnisend, Lithuania, newsletters and e-mails. During correspondence;
  • Delivery companies, according to the user's choice: UAB Omniva LT, DPD LIETUVA UAB, BALTIC POST AB, LP EXPRESS.
  • "OPAY solutions, UAB", Lithuania, initiator of payment for goods. Data management policy: https://opay.lt/duomenu-tvarkymo-politika/
  • Maksekeskus AS, initiator of payment for goods. Data management policy: https://makecommerce.lt/bendrosios-salygos-ir-privatumo-politika/
  • Google Ireland Ltd., cookie information that transmits information about purchase history. To opt out of the collection of such information, you can choose to store only functional cookies in our cookie notice or by clicking here: http://tools.google.com/dlpage/gaoptout .
  • Comment data management tool: Judge.me; Amazon servers in Europe; Data processing policy here: https://support.judge.me/support/solutions/articles/44001699625-judge-me-gdpr
  • Personal data processing terms:
  • Order information until payment: 30 days;
  • Order information after payment: on invoices for 10 years after payment;
  • Personal data in the online store after registration: 4 years from the start of registration;
  • IP address, initials/name-surname/pseudonym: until the comment is deleted
  • Cookie consent information: up to one year.
  1. Your rights:
  • receive information about the processing of your personal data;
  • access your personal data that is stored;
  • request correction of incorrect, inaccurate or incomplete personal data;

- to request the deletion of personal data that are no longer needed or that are processed illegally;

- do not consent to the processing of your personal data for marketing purposes, or do not consent to the processing of any personal data related to your specific case;

- request to limit the processing of your personal data in specific cases;

- receive your personal data in a computer-readable format and forward them to another data controller ( "data portability" );

-request that decisions based on automated data processing, which are related to you or have a significant impact on you and are based on your personal data, are made by natural persons and not only by computers. In this case, you also have the right to express your opinion and challenge the decision.

- submit a complaint to the Personal Data Inspection.

To exercise your rights, you must contact the specified contacts.

Terms of processing of personal data used for marketing

  • We use an SMS and email messaging platform that is subject to these terms and conditions.
  • By choosing to receive our SMS and email marketing messages and mobile notifications, you agree to these terms.
  • By entering your phone number and initiating a purchase, subscribing via our subscription form or keyword, you agree that we may send you text messages via SMS and email (regarding your order, including abandoned cart reminders).
  • Your phone number, email address, name and purchase information will be shared with our SMS and email platform "UAB Omnisend", a Lithuanian company with an office in Vilnius, Lithuania, EU. The data will be used to send you targeted marketing messages and communications, but only when you opt-in for such a service. When text messages are sent, your phone number and email the mail will be forwarded to the text message operator for delivery.
  • If you wish to unsubscribe from SMS marketing messages and notifications (periodic messages) , please reply STOP to any mobile message sent by us or use the unsubscribe link provided by us in any of our messages. If you want to opt out of e-mail notifications , in the received e-mail click on the "unsubscribe" link in the letter, which you will find in the e-mail. at the bottom of the letter. Then, you will be automatically deleted from the list of subscribers.

Please note that alternative means of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out.

Message and data rates may apply.

If you have any questions, text HELP at the number you received the messages from.

You can also contact us for more information.

How we collect your e-mail Email contacts?

To perform this action, the pepperbrandstudio.lt store uses the SMS and email platform "UAB Omnisend", a Lithuanian company whose office is located in Vilnius, Lithuania, EU.

Using this plugin, we have created a game where a customer can win a discount for their future purchase. While playing the game (spin the wheel of fortune), the customer leaves his e-mail address. e-mail address and agrees to the condition that his e-mail the email address will be assigned to "Newsletter Subscribers". This means that in the future the customer will receive special offers only for him by e-mail. by mail (can be unsubscribed at any time at the bottom of the email).

  • Comments

Comments are intended for the visitors of this website to express their opinions freely. When a visitor comments on a post, we save the information that the visitor himself enters into the fields (initials, first/last name or nickname) and additionally the visitor's IP address and browser agent information. We need this information to automatically detect and stop fake comments - spam.

When a visitor comments on a post, they can choose to save information such as name, email. e-mail address and website address in the form of cookies. This feature is designed to prevent the visitor from having to enter the same data again the next time. These cookies are stored in visitors' browsers for one year.

  • User registration

Visitors who are registered on our website are our registered members. The information of these members specified when creating a profile or supplementing its information later is stored for 10 years from the completion of the purchase. All visitors can see this information and edit it (except their username) or delete it completely. Site administrators can also view and edit this information.

  • Login to your account

When you log in to your account on this website, cookies are placed on your computer to support website functionality. You can read more about the information collected by cookies in the "Cookie Policy" .

  • Website visitor statistics

We use statistical data on our website to provide faster and better customer service. We used Google Analytics for this purpose. This equipment saves cookies to your computer when you choose to allow marketing cookie information to be saved. This information is anonymous and it is not possible to identify which specific visitor performed certain actions on the website. You can read more about Google Analytics cookies and how the collected data is stored here: https://www.termsfeed.com/blog/privacy-policy-google-analytics/ .

To protect your data using Google Analytics, we have set up a service that, as soon as the data is received by the Analytics Collection Network (more about this here: https://support.google.com/analytics/answer/2763052?hl=en ), before saving or processing data, your IP address will be anonymized.

To opt out of being tracked by Google Analytics on all Sites , visit http://tools.google.com/dlpage/gaoptout .

  • Embedded content from other websites

Articles and other content on this website may contain embedded content from other websites (third parties) (photos, videos, articles, promotional material). Such content interacts with the website visitor as if the visitor were visiting those (third-party) websites.

Those (third-party) websites can also collect information in the form of cookies about visitors to this website - to monitor visitor behavior associated with embedded (third-party) content.

To find out how data is processed by Facebook, Instagram, Youtube, you can read here:
Instagram: https://help.instagram.com/519522125107875

Facebook: https://www.facebook.com/policy.php

Youtube: https://policies.google.com/privacy (Youtube is a Google service)

Google: https://policies.google.com/privacy

  • Newsletters

Your email address We use your email address and name to send articles and offers.

After sending the newsletter, we have the opportunity to collect and see statistical data related to your behavior after sending the e-mail. a letter. For example, is email the mail was opened, what links were clicked. Letters of this type are sent 1-2 times per quarter, after you have chosen the Newsletter subscription service.

You can revoke the right to process personal data for direct marketing purposes at any time in the following ways:

  • After receiving the newsletter, click on the unsubscribe link;
  • After receiving the e-mail email - by clicking on the opt-out link;
  • After receiving an SMS, answer STOP

Apply by e-mail By mail: pepper@brandstudio.lt .

Company contact information regarding personal data processing:

Data manager: MB "Nenuoga Elegancija", company code: 305383908.

Company registration address: Vytauta st. 55, Dievogala, 53419 Kaunas district. wk.,

pepper@brandstudio.lt .

All inquiries related to the processing of personal data will be answered within 30 calendar days.